02/06/2025

BANKING & INSURANCE 12 MONDAY | JUNE 2, 2025

RHB unveils latest Top 20 Small Cap Jewels Report

Manulife offers ‘prevention to recovery’ medical plan

PETALING JAYA: Manulife Insurance Bhd has launched Manulife Health Saver Enrich (MHSE), an innovative medical plan designed to provide an end-to-end solution for customers in Malaysia, serving them throughout their personal healthcare journey from prevention to recovery. The new plan encourages customers to take preventive measures, notably getting vaccinated against, among others, dengue, influenza, cervical cancer and pneumococcal diseases. For those who do become ill, both outpatient and inpatient treatment is provided accordingly. The plan covers post-treatment follow-up care, including cancer screening after recovery. The coverage is comprehensive – from prevention to treatment, recuperation through to recovery. MHSE has several unique value added features. While affordability and accessibility are at its core, the plan goes further by offering even greater value through a dual-discount structure. It features an industry-leading no claims discount of up to 40% on medical cost of insurance, and continuously tiered lower if claims are made during the insured period. There are also flexible options and dynamic pricing according to the level of coverage needed. MHSE offers a family discount of up to 10%, making it suitable for Malaysian households seeking comprehensive coverage without financial strain. The objective is to ensure that quality healthcare is within reach of more people in Malaysia. “At Manulife, we understand that health insurance is not just about coverage; it’s about partnering with our customers on their health journey,” said Manulife Malaysia CEO Vibha Coburn. “I am thrilled that we have been able to launch a solution to suit our customer’s holistic medical needs. Our goal is to provide long-term protection, value and peace of mind to our customers and their families, so they can focus on what truly matters – living a healthy, fulfilling life.” To mark the launch, Manulife has introduced the MHSE Guaranteed Con version Program, which allows cus tomers with existing selected Manulife medical products to convert to Manulife Health Saver Enrich with no medical underwriting requirement. Coburn said: “This conversion pro gramme ensures our long-standing customers can also benefit from our latest innovation in a seamless way. With a waived waiting period, priority processing and personalised coverage assessments, we are making the switch from an existing medical plan to MHSE both easy and rewarding.”

featured in the final list based on a series of teasers released in the lead up to the launch. The winner was announced during the event. Participants also joined virtual breakout sessions, where they connected directly with management and executives, providing access to the decision makers behind these high conviction picks. “This is not just a stock-picking exercise. It is a research-driven view of how structural shifts, from digitalisation to supply chain recon figurations, are playing out at the small-cap level. That is where some of the most exciting growth stories are emerging. “We know what our clients are looking for – clarity, conviction and access. Our 2025 edition focuses on businesses that are not only financially sound, but also strategically positioned to respond to sectoral shifts and evolving customer behaviour,” Chia said. Now in its 21st year, the Top 20 Small Cap Jewels forms part of RHB’s broader Regional Small Cap Compendium, reinforcing the group’s position as one of Asean’s most active research houses. The publication is widely referenced by institutional investors tracking emerging opportunities across the region.

o This year’s compendium highlights companies selected for adaptability, earnings potential and ability to generate value despite prevailing macroeconomic uncertainties

PETALING JAYA: RHB Banking Group has unveiled the 21st edition of its flagship RHB Small Cap Top 20 Jewels Report, identifying promising small-cap companies with strong fundamentals and long-term growth prospects across Malaysia, Singapore and Indonesia. Released amid a shifting global economic landscape, the 2025 report offers timely insights for institutional investors and fund managers seeking resilient opportunities beyond the large-cap space. This year’s compendium highlights companies selected for their adaptability, earnings potential and ability to generate value despite prevailing macro economic uncertainties. “In today’s volatile and selective market environment, strong fundamentals are key to long-term performance,” said Alexander Chia, head of regional equity research at RHB PETALING JAYA: Samsung Malaysia Electronics Sdn Bhd and Malayan Banking Bhd (Maybank) have formed a sustainability-driven alliance that integrates Samsung’s artificial intelligence powered, energy-efficient technologies with Maybank’s sustainable financing solutions to transition into smarter, greener lifestyles and operations. Under the shared vision of “Connected Solutions, Simplified Growth. Greener Tomorrow for All”, this collaboration empowers Malaysian households and businesses, including SMEs, to embrace sustainable solutions powered by Samsung and Maybank’s combined efforts. Samsung is embarking on a company-wide journey to achieve net-zero carbon emissions and transition to 100% renewable energy by 2050 through global initiatives focused on climate action, circular economy practices, clean tech innovation and operational sustainability. Maybank, meanwhile, has surpassed its RM80 billion cumulative sustainable financing target by recording RM115.17 billion in disbursements, and achieved a 53% carbon emissions reduction in financial year 2024 as it maintains its commitment to ensure a just transition to a low carbon economy. Through Samsung’s technological expertise and Maybank’s leadership in sustainable financing solutions, the partnership is envisioned as a long-term, multi-faceted collaboration that extends beyond consumer solutions. With opportunities spanning across

Investment Bank Bhd. “This year’s top 20 small cap companies are not only financially resilient, but also supported by clear growth strategies and strong positions within their respective industries. “Our report shines a spotlight on high potential businesses that may not yet be on every investor’s radar – but should be – offering institutional investors a valuable edge in identifying future outperformers.” This year’s fully virtual launch brought together more than 100 participants, including fund managers, analysts, private asset management companies and government linked investment companies. The event opened with a regional market overview by Chia, followed by the formal unveiling of the 2025 compendium. To add a dynamic element to the experience, RHB introduced its “Guess the Jewels” contest, inviting clients to identify five companies

Samsung and Maybank to make smart, sustainable living more accessible for M’sians

Syed Ahmad Taufik and Kim marking Samsung and Maybank’s collaboration.

personal, business and corporate banking, the alliance aims to unlock new value through integrated ecosystems, customer-centric solutions, and shared sustainability goals – creating meaningful impact for Malaysians. Samsung Malaysia Electronics president Charles Kim said, “This breakthrough collaboration brings together Samsung’s leadership in home innovation with Maybank’s trusted financial services to offer consumers an accessible and sustainable future through cutting-edge technology. With this initiative, we are laying the foundations of building a connected, greener and smarter future filled

with new possibilities.” Commenting on the alliance, Maybank community financial services group CEO Syed Ahmad Taufik Albar said, “This collaboration with Samsung Malaysia Electronics represents a powerful convergence of technology and finance to shape a smarter, greener future for Malaysians. Together, we see immense potential for two innovation leaders to co-create purpose driven solutions that are not only accessible and scalable to consumers, but also across businesses – from SMEs to corporates – as we support the transition to a more sustainable and connected ecosystem.”

Qualtrics to help RHB enhance customer experience initiatives PETALING JAYA: Qualtrics, the leader in customer experience and creator of the experience management category, recently announced that RHB Bank has selected it to drive business success – including increased customer satisfaction, loyalty and life-time value – by improving the experiences they deliver to customers. RHB has been with Qualtrics over the last two years, slowly growing its programme from a cross-channel listening initiative to building a comprehensive Voice of Customer Ecosystem. RHB has partnered with Qualtrics to enhance its customer experience initiatives. In part nership with Qualtrics, RHB developed a Voice of

Customer Ecosystem which measured customer experience (CX) across 17 different customer journeys. Since the implementation, RHB was able to win back over 4,000 dissatisfied customers; identify and implement seven opportunities for process improvements and achieve a customer satisfaction score of over

85% across all channels. RHB is focused on becoming the market leader in CX. The aim is to enable real-time customer insights across every touch point, identify digital enhancements to help customers self-serve and create a structured CX proficiency framework with targeted upskilling programmes.

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